Answers

Straight answers about Sparks

Plain answers to the questions people ask about NDIS software.

• What is Sparks?Sparks is a family of three NDIS software products made by Sparks Support Pty Ltd: Scribe for support workers, Flow for families and Provider for providers.
• Which Sparks product is right for me?Support workers who work for themselves use Sparks Scribe. Families who manage their own workers use Sparks Flow. NDIS providers with staff use Sparks Provider.
• What app do independent NDIS support workers use for shift notes and invoices?Sparks Scribe is made for sole-trader NDIS support workers: shift notes typed or spoken and NDIS invoices with the right codes, from $15 a month.
• How can a family manage NDIS support workers without an agency?Sparks Flow lets families keep and manage their own support workers: rosters, shift confirmations and worker checks, for $399 a year.
• What software suits a small NDIS provider?Sparks Provider covers rosters, shift notes, timesheets, invoices and Xero handover for small NDIS providers, for $499 a year with unlimited clients and workers.
• Does Sparks Provider do payroll?No. Sparks Provider records and approves hours, then sends approved timesheets to Xero. Xero runs pay. Sparks Provider never calculates wages.